Frequently asked questions.

It depends on the room: “Alice in Wonderland” isn't scary at all, while “The Kramer Accident” and “School of the Burning Souls” are real horror experiences. If it gets too much for anyone, they can stop the game at any time – the rest of the team keeps playing as normal. Our room finder on the homepage helps you choose the right scare level.

Each room is played by 2 to 6 people. For larger groups you can split across several rooms – up to 24 people at the same time. For company and group events of 12 or more, special slots are available on request.

The minimum age varies by room: “Alice in Wonderland” from 10, “Seven Hills Asylum” from 14, “The Kramer Accident” and “School of the Burning Souls” from 16. Children and teens under 18 may only take part when accompanied by an adult.

Don't worry – you're never alone. Our game masters follow the game via a screen and give you hints when needed, so you won't get stuck. The goal is a great experience, not frustration.

Depending on the room, the experience lasts 60 or 90 minutes. Please be on site about 10 minutes before your booked slot so there's enough time for a proper briefing.

No. Our rooms are designed so that first-time players can jump right in. Before you start, you'll get a briefing with everything you need to know.

Yes, all our rooms can be played in German and English. Just let us know in advance or mention it when booking.

Our rooms rely on brains, teamwork and atmosphere – not athletic performance. Some rooms use strobe lights, scent and fog. If you have any health concerns, feel free to talk to us beforehand.

You'll find us at Memmelsdorfer Str. 211, 96052 Bamberg – easily reachable by car and public transport. We'll send you the exact directions with your booking confirmation.

You pay conveniently online via PayPal, Stripe or Klarna (“book today, pay later”). With the flex option you can rebook free of charge up to 72 hours in advance or receive a voucher for the full value. Without the flex option, cancellation is not possible.

Absolutely – escape rooms are ideal for birthdays, stag and hen parties, dates and company celebrations. For larger groups and team events we also have dedicated formats; take a look at our team events page or just ask us directly.